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GBS Corp - Smart Business Solutions

Smart Business Solutions is an educational podcast that offers solutions to today’s biggest business challenges as seen through the eyes of leading industry experts and market professionals. Explore the worlds of technology, healthcare, logistics, brand security, and information management, and see how today’s leaders are successfully navigating them on a daily basis.

Business: Elements of a Great Customer Service Program

Jun 10, 2020

Pat Castronova, Senior Account Executive at GBS, manages the day-to-day operations of The Paper Center, a division of GBS located in Youngstown, Ohio. Pat has been with GBS for more than 5 years, and has over 30 years of sales and management experience in the paper industry. In this episode, Pat discusses the types of...